2021 Mercedes-Benz Metris

Most Mercedes-Benzes give their owners industry-leading comfort and technology. The cost of that experience is an expensive base price with expensive options and below-average reliability. The brand produces a wide variety of vehicles for the U.S., including coupes, station wagons, sedans, convertibles, and even two-seat sports cars. Its two- and three-row SUVs that we’ve tested have powerful engines and interiors that are roomy and quiet. Generally, Mercedes-Benz fit and finish, inside and out, is exceptional and helps justify prices. Mercedes-Benz’s EVs range from compact to large three-row SUVs. Across the lineup, controls for the complex climate and infotainment systems aren’t as intuitive as we find in other luxury vehicles. Like most European luxury brands, used Mercedes-Benzes can have expensive out-of-warranty repairs, although Consumer Reports has found used models with above-average reliability.

Fundamentally a commercial van, the Metris can be configured as a near-windowless delivery van or a passenger-hauling shuttle. Approximately the same length as a minivan, the Mercedes is taller and wider, with generous head room and available seats for eight. The sole powertrain is a responsive 208-hp, 2.0-liter turbo four that drives the rear wheels. Handling is relatively nimble, and the tight turning circle is terrific. However, the ride is on the stiff side. The high payload rating is impressive and the low load floor helps with cargo access. Despite its Mercedes badge, the Metris is rather Spartan and far from plush. The long options list includes power sliding side doors, auto climate control, and a rear camera, but lacks minivan mainstays like a rear entertainment system or easy-folding seats.